Cookie Policy

Last updated · January 21, 2024

Wonka AI attaches great importance to your privacy and the protection of your personal data. This cookie policy explains how we handle the personal data we collect via cookies, what we do with it and how we process it. We believe it is important to create and maintain an environment where users of our online environment can be confident that their information will not be misused.

1. Scope

This website and its cookies are managed by Wonka AI BV, with its registered office at Luikersteenweg 165, 3500 Hasselt, KBO number 0800 787 953. We act as the data controller when we process the personal data of users of our online environment by means of cookies.

We comply with the applicable data protection regulations, such as the General Data Protection Regulation No. 2016/679 (GDPR) and national data protection legislation. These regulations relate to the protection of your personal data and grant you rights with regard to that personal data.

The purpose of this policy is to indicate which personal data we collect through cookies and how we use your data after you have visited our website via a desktop computer, tablet, smartphone or other medium on which the cookies are installed.

2. What are cookies?

Cookies are small text files containing pieces of information that store data — such as your language preference — when you visit our website. These cookies are stored on your computer, tablet or smartphone when you visit our website. Cookies may contain personally identifiable data, but this is not always the case.

When you visit the website again at a later time, this cookie will send information to the website so that it recognises your browser and can, for example, remember your language preference. Some cookies also enable certain features on a website or measure how website visitors use our website so that we can use this information to optimise the website.

Cookies often have an expiration date, so they are automatically deleted after a certain time. Some cookies are deleted immediately after closing the browser, such as session cookies, while others remain on your device for a longer period.

3. What types of cookies do we use and why?

Strictly necessary / essential and functional cookies

Strictly necessary cookies are essential to navigate the website and use the features it offers. Functional cookies remember the choices you have made, such as the country you visit the website from, language preference and search parameters. Without these cookies, requested services such as remembering your login details or items in a shopping cart cannot be provided. These cookies therefore ensure that we can offer you a more pleasant experience that better matches your choices. These cookies cannot track your browsing activity on other websites.

We can install these cookies without asking for your consent.

Targeting or advertising cookies

These cookies collect information about your browsing habits to better tailor advertisements to your preferences. They are also used to limit the number of times you see a particular advertisement and to measure the effectiveness of an advertising campaign. These cookies are usually placed by networks of third-party advertisers. They remember the websites you visit and that information is shared with other parties such as advertisers. For example, we use external companies to show you more targeted advertisements when you visit other websites.

These cookies are only installed on your device after you have given your consent.

Social media cookies/plugins

These cookies make it possible to share what you have done on the website on social media such as Facebook, LinkedIn and Twitter. We have no control over these cookies. The social media platform itself also acts as a data controller. Please consult the privacy policy of the respective social media platform for more information on the operation and use of these cookies.

These cookies are only installed on your device after you have given your consent.

Cookies for analytical and statistical purposes

These cookies collect anonymous information about how people use our website. We use these cookies to find out how customers reach our website, how they browse or use our website, and what can be improved — such as navigation, shopping experience and marketing campaigns. The data stored by these cookies does not contain personal information that can be used to identify you.

We also use third-party services such as Google Analytics to collect information about visitors to our website. This information is aggregated to determine the number of visits, average visit duration, pages viewed, and so on. We use this information to measure the use of the website and to improve the content and value of our website. More information about the way Google processes your information can be found on the Google Analytics webpage. For the use of these third-party cookies for analytical purposes, your consent is requested in advance. These cookies are therefore only installed on your device after you have given your consent.

Web beacons / pixels

Some of our web pages may contain electronic images known as “web beacons” or “pixels” (also known as “clear gifs”), which allow us to count the users who have visited the relevant pages. Web beacons collect only limited information, including a cookie number, the date and time the page is displayed, and a description of the page on which the web beacon is placed. External advertisers may also place such web beacons. These beacons do not contain identifiable personal data and are only used to measure the effectiveness of a specific campaign. We may process and share the information we obtain through cookies with:

  • companies that belong to the group and/or with affiliates of the group; or
  • any third party with whom you have asked us to share your personal data, or organisations with whom you have agreed to share information, such as Facebook or other social media that act as data controllers; or
  • third parties that assist us with our products and services. Some examples of third-party activities include data analysis and providers of marketing support. These companies have access to the information processed via the cookies, but only when this is strictly necessary to perform their activities. They may not use your data for other purposes.

4. Deleting cookies and additional information about cookies

If you have given us consent by clicking the relevant button on the cookie banner, you can withdraw this consent at any time. You can do this by deleting the stored cookies via your browser.

Some cookies are already deleted when you close your browser (session cookies). Others remain on your device until they expire or until you delete them from the cache (persistent cookies or tracking cookies), as these cookies ensure that we remember things about you when you visit our website again.

By deleting our cookies or disabling future cookies, it is possible that certain parts or features of our website may not be accessible.

If you want to delete cookies that are already on your computer, please consult the help and support function of your internet browser, where you will find instructions to locate the file or folder where cookies are stored. In most browsers, the help function in the toolbar also provides information on how to prevent your browser from accepting new cookies, how to make your browser notify you when you receive a new cookie, or how to disable cookies entirely. Please note that if you choose to disable cookies, some personalised services may no longer be available.

Via the following links you will find more information on deleting cookies per browser: Firefox, Safari, Internet Explorer, Chrome, Firefox (mobile), Safari (mobile), Microsoft Edge.

For more information about cookies and how to delete them, please visit www.allaboutcookies.org, or visit www.youronlinechoices.eu, which provides further information on behavioural advertising and online privacy. These websites are only available in English and are not affiliated with our website or company.

5. Your rights

You have the right to access the information held about you and to receive a copy of the information we hold. If your personal data has changed, you have the right to ask us to correct, complete or delete the outdated, incorrect or incomplete data we hold about you. You also have the right to restrict the processing of your data and to object to the processing of your personal data. Furthermore, you have the right to receive the personal data concerning you that you have provided to a data controller in a structured, commonly used and machine-readable format, and to transmit those data to another data controller.

If you have any questions about this cookie policy or how we process your personal data via cookies, or if you wish to exercise your rights, you can contact us at info@meetwonka.com.

You have the right to lodge a complaint with the Data Protection Authority if you are not satisfied with our response to your requests. If you would like more general information about the processing of your personal data or about your rights and how to exercise them, please consult our privacy policy.

6. Changes to this cookie policy

We may amend and update this policy from time to time to ensure that it reflects which cookies are used and how we process your personal data at any given moment. The updated version of this policy will be posted on the same web page and will take effect immediately upon publication. Please return to this web page regularly to ensure that you are always aware of the information we collect and process, how and under what circumstances your data is used, and in which cases we share your data with third parties.

If you would like more information about how we process personal data and the use of our website, please consult our privacy policy.